Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). After processing, your order will be shipped.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Shipping times vary depending on your location.
Estimated shipping times:
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United States: 7–15 business days
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Canada: 7–15 business days
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Europe: 7–15 business days
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Australia & New Zealand: 7–15 business days
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Rest of the world: 10–20 business days
Please note that shipping times are estimates and may vary due to customs, carrier delays, or high demand.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
We may offer free shipping promotions from time to time.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 3–5 days for tracking information to update.
Delays
Shipping may occasionally be delayed due to:
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High order volume
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Customs processing
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Carrier delays
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Weather or unforeseen circumstances
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, please contact us immediately at pawfipy@gmail.com.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered to the address entered at checkout.
If you experience an issue, please contact the shipping carrier directly.
You may also contact us at pawfipy@gmail.com and we will do our best to assist you.
Contact Us
If you have any questions about your order or shipping, please contact us at:
pawfipy@gmail.com